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Alternative Dispute Resolution Research
Information about researching common ADR methodologies, including arbitration, negotiation, mediation, and more.
This video teaches key negotiation skills: (1) openings and process; (2) dealing with difficult tactics; (3) active listening and effective assertion. They are narrated by Professor Robert Bordone of the Harvard Negotiation and Mediation Clinical Program. The DVDs are available for HLS Library affiliates to check out from the circulation desk as a two-hour loan.